1. Detailed description of goods and/or services
Foodigans Cookin in the Retail industry that sells fine kitchen merchandise.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 working days and delivery confirmed by way of email.
3. Export restriction
The offering on this website is available to South African clients only.
4. Return and Refunds policy
The provision of goods and services by Foodigans Cookin is subject to availability. In cases of unavailability, Foodigans Cookin will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0% administration fee.
Foodigans Cookin shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the promotion of Access to Information Act 2 of 2000 (PAIA) may be downloaded from www.polity.org.za/attachment.php?aa_id=3569.
6. Payment options accepted
Payments may be made via Visa and MasterCard.
7. Card acquiring and security
Card transactions will be acquired for Foodigans Cookin via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by Foodigans Cookin separately from card details which are entered by the client on PayGate’s secure site. For more details on PayGate refer to www.paygate.co.za.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Foodigans Cookin takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and Foodigans Cookin chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Shop 87B Lifestyle Centre, 395/495 Main Road, Ballito.
Foodigans Cookin may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
The website is run by Foodigans Cookin (private company) based in South Africa trading as Foodigans Cookin Ballito and with registration number 2018/421315/07.
14. Foodigans Cookin contact details
Company Physical Address: Shop 87B Lifestyle Centre, 395/495 Main Road, Ballito.
Telephone: 032 586 0780/083 325 0959